For leaders to improve organizational communication, changing the culture is one place to start. Increasing psychological safety is one of the more important elements to focus on in a culture change initiative. In addition to culture change, coaching employees to communicate will also help encourage communication.
This CQ Dossier describes how organizational culture effects communication in the workplace alongside the internal belief systems of employees. Cultural variables and their impact on workplace communication are presented.
Communication at work can play an important role in an organization’s performance and survival, affecting critical issues like innovation, safety, and operational improvements. This CQ Dossier provides an introduction into the impact of communication on organizational performance.
Upward communication can be intimidating and difficult in organizations depending on the culture and how employees view authority figures. It is important for organizational leaders to be open to upward communication if they want to know what is happening in their organizations.
Research on communication in the workplace has revealed that personality traits such as assertiveness, agreeableness, conscientiousness, and extroversion tend to increase the chance that someone will communicate at work.
Burnout is the enemy of productivity, collaboration, and morale. When an employee is experiencing burnout, they report low motivation, low investment in their organization’s goals, and an outlook that is pessimistic and grim. Burned out employees are more likely to be absent, waste time at the workplace, make avoidable errors in their work duties, and generate conflict among their co-workers.
This CQ Dossier describes the key characteristics of effective teams. The dossier draws on research that show how effective teams operate through coordination, communication, and shared cognition. The dossier describes how organizations can provide human resource practices such as employee training to ensure that teams are successful in reaching their missions and goals.