Upward communication can be intimidating and difficult in organizations depending on the culture and how employees view authority figures. It is important for organizational leaders to be open to upward communication if they want to know what is happening in their organizations.
One of the most important aspects of organizational life is that management and staff feel secure in taking risks. The concept of psychological safety is the belief that a team is safe to take interpersonal risks without negative consequences for their career (Kahn, 1990). Team members who feel accepted within their teams experience psychological safety. Recent research on psychological safety show that it is an important factor for workplace effectiveness (Edmondson & Lei, 2014).