All Management Learning Resources | CQ Net - Management skills at work!

Research on firefighting teams, aircraft carrier crews and other teams that deliver high performance in a complex and challenging environment provide insights into evidence-based practices on how to reach a world-class safety level

Dr. Annette Towler

High Reliability Teams: Why they matter in promoting organizational safety

How can organizations effectively use High Reliability Teams to promote safety? High Reliability Teams have the ability to promote safety through task-relevant knowledge, high levels of communication, and adapting to the environment. Such teams are effective, social in nature and feature team members with high task interdependency and shared, common values. High Reliability Teams can promote safety at the workplace.

Workplace health and safety, High Reliability Team (HRT), High Reliability Organization (HRO), Human error, Safety climate, Shared mental models

Leadership performance and effectiveness matters in organizations

Dr. Annette Towler

Leadership performance and effectiveness: What it is, how it works and how to improve it

Leadership performance and effectiveness can have a positive impact on organizational performance. Learn why leadership performance matters, how it works and how to improve it in our CQ Dossier.

Evidence-based Leadership, Management performance, Leadership effectiveness, Leadership performance

Implicit bias negatively impact the hiring process

Dr. Markus Nini

Implicit bias: How to identify and to minimize bias in the hiring process

Humans are influenced by implicit biases in their day-to-day behavior. Particularly when it comes to the hiring process in organizations, implicit bias can play a strong role in deciding who to interview, who to hire and who to fire. This strongly influences organizational outcomes.

Evidence-based HR, Implicit bias, Hiring process

Drawing on recent research and science we examine the dark side of leadership.

Dr. Annette Towler

The dark side of leadership: How bad leaders can destroy organizations and undermine their followers

Leadership in organizations can often be dark and destructive. Utilizing a so-called trait approach is particularly helpful in understanding destructive leaders. Such leaders share common personality traits, notably including narcissism, hubris and Machiavellianism.

Evidence-based Leadership, Leadership, Personality, Narcissism, Machiavellianism, Trait based leadership, Dark traits

Autocratic leadership: What it is and how it impacts individual and organizational performance

Dr. Annette Towler

Autocratic leadership: What it is and how it impacts individual and organizational performance

Professionals can display a range of leadership behaviors including autocratic leadership, whereby management control organizational practices and procedures. In this CQ Dossier you will learn the foundation of autocratic leadership, its benefits and shortcomings and when applying this leadership approach is appropriate.

Autocratic leadership, Evidence-based Leadership

Decisiveness: Why decisive action matters in leadership and beyond

Dr. Markus Nini

Decisiveness: Why decisive action matters for professionals in leadership positions and beyond

Decisiveness is a key characteristic important for professionals in leadership positions and beyond. We have a look at the foundation of decisiveness, how it works and what you can do to benefit from it in this CQ Dossier.

Decisiveness, Decision making

Dr. Markus Nini

Safety climate: Using High Reliability Teams to improve safety in organizations

High Reliability Teams (HRTs) use particular methods and share values that enable an effective safety climate. This Dossier draws on theory and research on HRTs and provides a series of broad recommendations that enable the implementation of policies for a strong safety climate within organizations.

Workplace health and safety, High Reliability Team (HRT), Safety climate, Shared mental models

Dr. Sumbul Tahir

Job satisfaction: What it is and why it matters for professionals

Job satisfaction is one of the most widely used concepts in management and organizational behaviour. It is a valuable barometer to measure the organizational culture and to point out areas that need improvement.

Job satisfaction

What is Machiavellianism and how to cope with it?

Dr. Annette Towler

Machiavellianism: What it is, how to recognize and cope with Machiavellians

Machiavellians are common in all kinds of settings. In this CQ Dossier you will learn how Machiavellianism works and what can be done to cope with it.

Dark traits, Machiavellianism, Personality

Meeting Minutes: Why they are still important and how to write excellent meeting summaries

Dr. Markus Nini

Meeting Minutes: Why they are still important and how to write excellent meeting summaries

Meeting minutes are an important building block of an effective communication approach. In this CQ Dossier you will learn why meeting minutes are important and how to create them in the most effective and efficient way.

Meetings

A basic understanding of statistics is important for evidence-based managers

Dr. Devon Price

Understanding science: Introduction to statistics for management practitioners

To be an effective and analytical consumer of the literature on evidence-based management strategies, some familiarity and comfort with statistics is necessary. In this CQ Dossier you will learn the basics of statistics for management.

Evidence-based Management, Evidence-based learning

Research-reading skills are key for evidence-based management

Dr. Markus Nini

Understanding science: Why social science matters in management and how to read scientific papers

In this CQ Dossier, the foundation of understanding science and reading scientific papers for management practitioners will be discussed: knowledge of how to prove cause & effect, basic statistical awareness, and an understanding of science as tentative and self-correcting.

Evidence-based Management, Evidence-based learning

Dr. Sumbul Tahir

Organizational climate: What it is and how to shape it

Organizational climate is a barometer for judging the employee sentiment about their employers’ policies and practices. By measuring the readings of this barometer, organizational policies and practices can be made more aligned with organizational goals and strategy.

organizational climate, Organizational culture

Social Loafing: Why it is important and how to avoid it

Dr. Annette Towler

Social Loafing: Why it is important and how to avoid it

Social Loafing can have a negative impact on team productivity. Lean what it is and how to avoid it in this CQ Dossier.

Social loafing, Team performance, Team effectiveness, Team cohesion

Communication at work plays a crucial role for improving organizational performance.

Aaron G.

Organizational communication: What it is and how it impacts performance, innovation and safety

Organizational communication can play an important role in an organization’s performance and survival, affecting critical issues like innovation, safety, and operational improvements This CQ Dossier provides an introduction into the impact of organizational communication on performance.

High Performance Organization, Innovation, Organizational learning, Leadership, Workplace communication

By drawing on evidence-based practices leaders can increase organizational performance by improving communication

Aaron G.

Effective workplace communication: Why it matters for professionals and how to improve it

Communication is the lifeblood of any organization. Effective workplace communication has thus an immeditate impact on organizational performance. Learn how to improve workplace communication in this CQ Dossier.

Psychological safety, Leadership, Workplace communication, Organizational culture

Resilience is defined as the ability to cope with a crisis using mental and emotional strategies

Dr. Annette Towler

Resilience in the workplace: What it is and how to build it

One way to manage pressures at work is through resilience. Learn the foundation of resilience, why it is important in the workplace and how to build it in this CQ Dossier.

Resilience

Every professional needs to understand the concept of psychological safety and apply its principles to become more effective

Dr. Sumbul Tahir

Psychological safety: What it is, why it matters and how to improve it

Every professional needs to understand the concept of psychological safety and apply its principles to become more effective. This CQ Dossier provides you the required knowledge to do that.

Psychological safety, High Performance Team

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