This CQ Dossier focuses on how organizations can effectively manage and lead teams through effective performance management. Organizations have focused on using teams to increase organizational effectiveness, yet many of these practices have not always been based on scientific principles.
Team Mental Models is a team level phenomenon that derives from team member's cognition and has a positive impact on team performance. This CQ Dossier introduces the Team Mental Model concept, reviews the body of evidence supporting the Team Mental Model - team performance relationship.
In this CQ Dossier we focus on team dynamics and how they influence team behaviors and team performance. Team dynamics are unconscious psychological forces that affect how team members interact and work together on tasks and projects.
This CQ Dossier examines the importance of team cohesion on team performance and organizational effectiveness. The notion of team cohesion has been an important topic for the past 70 decades with a plethora of knowledge concerning its role in team and organizational effectiveness.
The aviation industry has reached an unprecedented safety level. This is an outstanding achievement taking into consideration that global air traffic is on the rise and every new aircraft becomes technically more sophisticated. Of course, one of the reasons for this achievement is superior technology. However, without a crew that performs well technology would be useless. A considerable body of evidence indicates that one reason for this strong safety track record in aviation is due to airlines conducting Crew Resource Management trainings as means to improve team performance. Initially inspired by management as a team development intervention, Crew Resource Management has become a de-facto standard in the aviation industry. Is it time for management to re-adapt what the aviation industry has developed to the next level?
One of the most important aspects of organizational life is that management and staff feel secure in taking risks. The concept of psychological safety is the belief that a team is safe to take interpersonal risks without negative consequences for their career (Kahn, 1990). Team members who feel accepted within their teams experience psychological safety. Recent research on psychological safety show that it is an important factor for workplace effectiveness (Edmondson & Lei, 2014).
This CQ Dossier describes the key characteristics of effective teams. The dossier draws on research that show how effective teams operate through coordination, communication, and shared cognition. The dossier describes how organizations can provide human resource practices such as employee training to ensure that teams are successful in reaching their missions and goals.