There is much to learn about how professionals and organizations can effectively weather the storm during a crisis such as the current Covid-19 pandemic. Organizational resilience and the practices associated with fostering it are key to managing disruption.
Creativity and innovative problem-solving must be cultivated within an organization. While productive, useful idea-generation does require a degree of structure, and even deadlines, a truly innovative organization provides its employees with room to explore, pursue novel approaches, and even fail (Ciit, 2016).
Psychological research has consistently demonstrated that one of the largest influences on employee performance, satisfaction, motivation, and collaboration ability is organizational culture (Belias & Koustelios, 2014). Organizations that are warm, interdependent, and dynamic are typically healthier, more thriving organizations. Conversely, organizations that are cool, judgmental, or alienated typically have negative workplace outcomes, low retention, and low employee satisfaction.
For leaders to improve organizational communication, changing the culture is one place to start. Increasing psychological safety is one of the more important elements to focus on in a culture change initiative. In addition to culture change, coaching employees to communicate will also help encourage communication.
This CQ Dossier describes how organizational culture effects communication in the workplace alongside the internal belief systems of employees. Cultural variables and their impact on workplace communication are presented.
For organizations to have an effective performance system, they must cultivate a culture that encourages effective performance. This CQ Dossier describes those characteristics of organizational culture that promote effective performance and makes recommendations on how organizations can create interventions to promote a culture that values high performance.