Managers are typically tasked with monitoring, evaluating, and guiding the work of other people. This focus on external goals and activities does not necessarily encourage introspection; however, it is vital that managers become examiners of their own behavior and performance, as well as of their employees.
Managers are typically tasked with overseeing and taking steps to ensure the productivity of their employees. This task is complicated and requires a finely-tuned blend of providing motivation, doling out consequences, adapting to institutional change, and helping employees build independence and new skills.
Most managers are, by definition, focused on factors outside of themselves. Managing a team of employees and running an organization requires a ton of outward attention, and an ability to prioritize others’ needs before addressing ones’ own. This perspective, however, can come at a high price: managers may neglect to notice or address their own stress and physical health.
Managers are uniquely positioned to evaluate the performance of their employees as well as themselves. By virtue of your position, you have access to a variety of data sources that can be used to draw conclusions about employee productivity, commitment, and satisfaction; many of these data sources can also be used to draw meaningful inferences about your own leadership ability.
If you’ve risen to a management position, you have already demonstrated the ability to be flexible, assertive, and growth-minded. This CQ Dossier will provide you with an initial guide of skills you need as a manager and how you can acquire them.
Managing a diverse array of working professionals is an endlessly complex task. Not only is each employee multifaceted and psychologically complicated, so are the constantly evolving relationships and group dynamics present between each of them. It is no surprise, then, that some of the most common problems encountered by managers are interpersonal and psychological in nature.