When many people work together, it is natural for conflicts to occur. Although conflicts are natural, they are symptomatic of bigger problems you and your team might be facing. Left unaddressed, recurring conflicts can have long-lasting detrimental effects on your psyche and performance. Learning to manage team conflict is a crucial skill you can use inside and outside the workplace. Successful conflict resolution means making the issue go away, but also preventing it from coming back in the future. Learn how to foster solidarity and cohesion in your team and say goodbye to toxic conflicts for good!
What will you learn in this masterclass?
What are common reasons for team conflicts and what to make of them
How to manage team conflict when it occurs
How team conflict relates to high-performing, cohesive teams
What to do to make your team cohesive so future conflict can be avoided
What are the key outputs?
A solid understanding of how team conflict develops and what its causes are
Real life examples of how you can effectively manage team conflict once it occurs
A ready-to-use toolkit of strategies to defuse and prevent team conflict, which you can apply outside the workplace
A certificate of achievement for successfully participating in the team conflict resolution webinar
Dr Markus Nini - Co-Founder of CQ Net - Management skills for everyone!
Dr Markus Nini is a management practitioner by day and a researcher of organizational behaviour at all times. He has 15 years of experience in the corporate sector and believes that high-quality management education is the key to success in the 21st century knowledge economy.
Wanda Tiefenbacher, MSc - trainer and project officer at CQ Net - Management skills for everyone!
Wanda is a political scientist and sociologist by training, who has a long background in the third sector. She holds degrees from King’s College London, the University of Edinburgh, and the London School of Economics and Political Science. Having worked in a range of initiatives, non-profit ventures and start-ups for over a decade, Wanda is particularly interested in helping young professionals unlock their full potential combining her work experience, academic expertise and international background to provide career support.
Who is this masterclass for?
Management skills are highly transferable and can be applied to many domains outside business. This masterclass is for anyone who is interested in learning about how to manage team conflict at work and how to boost solidarity so conflicts don’t occur again in the long run. You do not have to be a manager or a professional to attend. We value diversity and hope to attract people from various backgrounds. The material is geared to individuals with a growth mindset and with the dedication to make a positive change in their respective domains.
We use an agile, co-learning approach where we connect real life challenges with high-quality knowledge based on solid evidence. Read more on our approach and certificate system here.
Your success is our priority. If you are not happy, we are not happy. Make use of our 14-day satisfaction guarantee and claim your money back if you are not sa