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Research on firefighting teams, aircraft carrier crews and other teams that deliver high performance in a complex and challenging environment provide insights into evidence-based practices on how to reach a world-class safety level
Dr. Annette Towler's picture
Dr. Annette Towler

High Reliability Teams: Why they matter in promoting organizational safety

How can organizations effectively use High Reliability Teams to promote safety? High Reliability Teams have the ability to promote safety through task-relevant knowledge, high levels of communication, and adapting to the environment. Such teams are effective, social in nature and feature team members with high task interdependency and shared, common values. High Reliability Teams can promote safety at the workplace.
Workplace health and safety, High Reliability Team (HRT), High Reliability Organization (HRO), Human error, Safety climate, Shared mental models
Studien stärken die Vermutung, dass Teamentwicklung mit Crew Resource Management einen positiven Effekt auf die Leistungsfähigkeit von Teams hat

The rise of Crew Resource Management (CRM): Why CRM should be re-adapted as a framework for non-technical skills development in management teams

The aviation industry has reached an unprecedented safety level. This is an outstanding achievement taking into consideration that global air traffic is on the rise and every new aircraft becomes...
Crew Resource Management (CRM), Decision making, High Performance Team, High Reliability Organization (HRO), Safety procedures
Most workplace accidents occur due to issues in the work system rather than human errors.
Dr. Annette Towler's picture
Dr. Annette Towler

Human error is more than meets the eye: How to prevent workplace accidents with a systems approach

In investigating accidents, most professionals determine that many of the reasons why they occur is due to human error. However, research shows that most accidents occur due to a failure in systems rather than people (Reason, 1990). This CQ Dossier describes how the utilization of a systems approach can reduce workplace accidents.
Human error, Systems approach, Workplace health and safety, High Reliability Organization (HRO), Safety policy
High Reliability Organisationen bringen eine hohe Leistung in besonders anspruchsvollen Umgebungen

What can we learn from high reliability organizations? Five lessons for professionals

High Reliability Organizations, also called HROs, manage to consistently deliver high performance over a long period of time in an extremely challenging environment. Learning the hard way is no...
Emotional ambivalence, High Performance Organization, High Reliability Organization (HRO), Innovation, Organizational culture, Prosocial motivation, Psychological safety

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