In investigating accidents, most professionals determine that many of the reasons why they occur is due to human error. However, research shows that most accidents occur due to a failure in systems rather than people (Reason, 1990). This CQ Dossier describes how the utilization of a systems approach can reduce workplace accidents.
This CQ Dossier focuses on how organizations can effectively use High Reliability Teams to promote safety. Effective teams are social in nature with team members having high task interdependency and shared, common values (Salas, Cooke & Rosen, 2008). High Reliability Teams have the ability to promote safety through task-relevant knowledge, high levels of communication, and adapting to the environment. This dossier describes why High Reliability Teams can promote safety and the importance of safety promotion through teams.