All Management Learning Resources

  • All Management Learning Resources
Most workplace accidents occur due to issues in the work system rather than human errors.

Human error is more than meets the eye: How to prevent workplace accidents with a systems approach

In investigating accidents, most professionals determine that many of the reasons why they occur is due to human error. However, research shows that most accidents occur due to a failure in systems rather than people (Reason, 1990). This CQ Dossier describes how the utilization of a systems approach can reduce workplace accidents.
Human error, Systems approach, Workplace health and safety, High Reliability Organization (HRO), Safety policy
Research on firefighting teams, aircraft carrier crews and other teams that deliver high performance in a complex and challenging environment provide insights into evidence-based practices on how to reach a world-class safety level

The Importance of High Reliability Teams in promoting safety

This CQ Dossier focuses on how organizations can effectively use High Reliability Teams to promote safety. Effective teams are social in nature with team members having high task interdependency and shared, common values (Salas, Cooke & Rosen, 2008). High Reliability Teams have the ability to promote safety through task-relevant knowledge, high levels of communication, and adapting to the environment. This dossier describes why High Reliability Teams can promote safety and the importance of safety promotion through teams.
Workplace health and safety, High Reliability Team (HRT), High Reliability Organization (HRO), Human error, Safety climate, Shared mental models